Digital Marketing Certifications Don’t Matter, But They Absolutely Do Matter!

In 2015, Jeff Hackert made an interesting statement “Titles don’t matter, but they absolutely do matter.” This quote reflects the polarizing views surrounding certifications in the professional world. While some argue that certifications are irrelevant, others see them as essential. In reality, the truth lies somewhere in between these two extremes.

Why Certifications Are Dismissed

One argument against the importance of certifications is that they do not guarantee experience, mastery, or competence. This viewpoint holds merit as some individuals can cheat the system through brain dumps, memorizing exam content without truly understanding it. Additionally, certifications alone cannot replace the knowledge gained from real-world experience, as the conditions in practice often differ from controlled lab environments. Entry-level exams, in particular, do not indicate mastery, which is best achieved through hands-on.

However, exceptions like high-profile certifications such as The Professional Diploma in Digital Marketing offered by the London School of Digital Marketing exist, where cheating becomes highly improbable. Overall, 80% of the course is practical e.g. we use real websites as a case study to carry out practical exercises and learn the factors that contribute to your website to be ranked high on search engines such as Google.
Nevertheless, despite these valid concerns, certifications should not be outright dismissed, especially considering those who lack opportunities to gain experience through their jobs.

The Importance of Certifications

Certifications do hold value as they provide a certain level of validation for one’s knowledge. They instil confidence in individuals who lack experience and empower them to engage in meaningful discussions about specific technologies. By pursuing certifications, beginners are offered a structured learning path, which simplifies the overwhelming task of deciding where to start. Entry-level exams serve as on-ramps into a particular field, equipping learners with foundational knowledge that can be further developed through practical experience. Moreover, certifications carry the benefit of incorporating relevant keywords on social media profiles and resumes, enhancing visibility and attracting potential employers.

The Role of Certifications in Hiring Decisions:

While certifications may demonstrate a candidate’s dedication and discipline, they should not be the sole basis for hiring decisions. Employers must identify knowledge gaps and assess overall suitability for a role, regardless of certification credentials. Certifications serve as indicators of potential, but they cannot predict actual performance.

Overall, obtaining a certification provides people with the confidence and motivation needed to delve deeper into these technologies and gain the practical experience one lacked. Ultimately, certifications revitalize or upskill careers and reignite the passion for learning.


Investing in certifications, London School of Digital Marketing students progress to higher roles, receive pay rise and provide opportunities to career changers or entry. Passing London School of Digital Marketing exam serves as validation, but the true value comes from gaining and experiencing practical learning from our industry practitioners and engaging with a community of learners. A course such as the Professional Diploma in Digital Marketing course upskills and exposes participants to continuous learning opportunities.

If you find yourself stuck, overwhelmed, or uncertain about where to invest your time to enhance your professional skills, consider embarking on a certification path. By investing in yourself and embracing the certification process, you can embark on a fulfilling journey of growth and career development.

For further assistance and resources, you can visit London School of Digital Marketing where you’ll find valuable information and guidance on certifications and digital marketing education.

London School of Digital Marketing highlights a prevalent issue in the marketing field: a significant portion of marketers lack proficiency in digital skills.

Marriott’s observation underscores the widespread gap between industry demands and the digital capabilities of many marketing professionals.

In discussions regarding the current state of the marketing industry, Marriott Lusengo, the esteemed founder and CEO of the London School of Digital Marketing, sheds light on three crucial aspects: the skills gap, data privacy, and the significance of specialization when it comes to a digital marketing career. Marriott emphasizes the need to address the disparity in skills among marketers, stresses the importance of safeguarding data privacy, and advocates for professionals to hone their expertise in specific areas of digital marketing.

Tell us about London School of Digital Marketing

London School of Digital Marketing, established in 2014, emerged as a response to the pressing need for digital marketing education and the growing skills gap in the field. Originating from the challenges faced by businesses in finding adequately skilled staff, the school has since evolved into a big player in providing global accredited digital marketing training and certification. With a network of graduates securing quality employment within 123 days after completing a professional diploma course and leading the way in the digital industry, London School of Digital Marketing has made significant strides.

Do you believe that modern marketing professionals possess the necessary skills for practically handling digital marketing effectively?

When it comes to modern marketing professionals, the unfortunate reality is that the majority are not fully equipped for the digital challenges they face. Numerous reports consistently highlight the industry’s digital skills gap especially a study published by Adobe called Digital Literacy. It highlights that graduates enter the workforce without the skills or ability to use and deploy digital marketing strategies to meet work-related goals.

Another previous study conducted by the Online Marketing Institute revealed that 93% of agency executives recognize significant knowledge gaps in digital, while 78% of clients express concerns about their agency’s proficiency in the digital realm. These findings underscore the pressing need for improved digital expertise among marketing professionals.

Our own Digital Skills Test we administer, has been completed by over 10,000 professionals, has unveiled concerning trends in skills. In certain regions, a staggering eight out of ten professionals failed to reach entry-level competency in the assessment. We observed that skill levels vary across industries, with some demonstrating a solid understanding of digital while others lag behind. For instance, the travel industry tends to be more adept, whereas the retail or insurance sectors have been slower to embrace digital, resulting in lower skill scores. Overall, however, the proficiency level across sectors falls short of what it should be.

What is your stance on the ongoing debate between data and creativity in the field of marketing and advertising?

When it comes to the ongoing debate between data and creativity in the digital marketing and advertising realm, it is crucial to acknowledge the significant roles both elements play in shaping successful strategies and campaigns. Data-driven insights provide valuable information and analytics that fuel the generation of innovative ideas. By leveraging data, marketers can gain a deep understanding of their target audience, identify trends, and uncover hidden opportunities.

An example is the most recent training London School of Digital Marketing delivered to Jamie Oliver Group (JO) on data analysis and creativity. The training allowed JO to analyse what good data is, how to collect data, why they should collect particular data and which tools are best to collect data to ultimately gain a deeper understanding of its target audience, identify patterns, and make informed decisions regarding product development, marketing strategies, and customer engagement.

Additionally, the training also covered how JO can leverage data-driven insights, create targeted campaigns, deliver personalized content, and provide relevant recommendations, ultimately enhancing the overall customer experience.

On the other hand, the creativity and branding side of the training played a vital role in differentiating the Jamie Oliver Group from its competitors and allows the company to develop unique and compelling content, innovative recipes, and engaging storytelling that resonates with customers on an emotional level. By infusing creativity into their brand and marketing efforts, the Jamie Oliver Group can now establish a strong brand identity and build a loyal customer base. Moreover, data and creativity will work hand in hand to drive innovation within the company.

I personally think data alone is not sufficient to achieve outstanding results. Creativity is equally essential in capturing the attention and interest of consumers. In the case of Jamie
Oliver Group, the training has allowed its employees to think outside the box, develop unique concepts and deliver messages that resonate with their audience on an emotional level.

Moreover, the integration of data-driven insights and creativity is a winning combination. By combining the analytical power of data with imaginative thinking, marketers can create strategies and campaigns that not only capture attention but also deliver personalized and relevant experiences to consumers.

What emerging advancements are expected to revolutionize the way marketers operate?

Several developments are poised to transform the way marketers operate. Most recently, AI. It has revolutionized marketing by empowering marketers with advanced data analysis capabilities, automation, personalized experiences, improved customer service, and predictive insights. As AI continues to advance, other professions including marketers and us can expect further transformation in the operational processes and strategies, leading to more effective and efficient marketing campaigns.

Also, the increasing empowerment of customers, where control shifts into their hands, will reshape products, services, and disrupt various industries in the coming years.

Privacy and security are significant concerns within the digital industry. As companies strive to personalize experiences and enhance convenience, it becomes crucial for consumers to feel confident in sharing their personal information, free from the fear of hacking or illicit use.

What key advice would you offer to a digital marketer in the present day?

We are witnessing an increasing number of students entering college with a burning desire to make a difference in the digital realm. However, they often lack exposure to practical projects, tools, and assignments that foster the acquisition of essential digital skills required for success in contemporary careers. It is our responsibility as a digital marketing school to bridge this gap and empower students with the tools and training they need.

Through our comprehensive courses like The Professional Diploma in Digital Marketing, we strive to equip students with practical skills that are relevant to both the present and future workforce. By providing hands-on training and valuable resources, we aim to enable students to develop viable skills and competencies aligned with the evolving demands of the digital landscape.

“It used to be that people thought about digital technology as belonging only to certain areas and disciplines like communication, journalism, or marketing,” says Marriott Lusengo. In today’s landscape, Content Marketing, Strategy & Planning, Data Analytics, SEO, and Paid Search have become essential skills across all professions and industries. Job seekers including career changers seeking digital marketing opportunities in any organization and industry, will need to be able to have the practical skills and negotiate digital conversations effectively.” I think the following should be taken into consideration;

  • Begin with a customer-centric approach, whether working independently or within a multinational company. Put the customer at the forefront and maintain a relentless focus on their needs.
  • While newer channels may seem enticing, don’t neglect the tried and tested routes. Email marketing, for example, remains highly effective for awareness, acquisition, retention, and conversion, despite predictions of its demise.
  • Integration is key. Ensure that your marketing activities are cohesive and interconnected. Avoid situations where billboards lack domain names, advertisements lead to product-discovery challenges on websites, or unanswered texts create communication gaps.

What guidance would you offer to young individuals contemplating a career in marketing?

For young individuals considering a career in marketing, specialization is advised. Digital marketing encompasses numerous channels, offering 10 to 15 potential career paths. While there is demand for general digital practitioners at senior levels, it is advisable to select one area and strive to become an expert in it. Absorb comprehensive knowledge on the subject and apply it actively.

Leverage the wealth of online learning resources available today. Take advantage of the numerous free options. However, to stand out and be recognized by employers globally, it is crucial to pursue accredited and recognized certifications.

At the London School of Digital Marketing, we understand the importance of nurturing the digital aspirations of students and preparing them to thrive in their chosen career paths. By offering practical projects, tools, and assignments that foster digital skill development, we aim to empower our students to become successful professionals in the ever-changing digital world.

Your Frequently Asked Questions

Here are most of the frequently asked questions and even more information about what is covered on the professional diploma in digital marketing. If you have a question that you can’t find the answer to, please give our customer service a call on +44 (0)203 770 9302 or WhatsApp on +44 77 2719 0609 or drop us an email at

I have a job already and so will this course develop my career?

The professional Diploma in Digital Marketing will help to improve your overall digital marketing knowledge, customer acquisition, strategy & planning and targeting the right customers and all delivered by industry skills experts. This will help you get promoted, or even increase your chances to start a whole new career.

Do I need to know or have experience in digital marketing?

Experience is not a must, and anyone can apply for the Professional Diploma in Digital Marketing. The objective of this professional diploma in digital marketing course is to upskill you to reach your full potential with the aim to training you on the techniques of promoting or raising awareness of products or services of a business using social media, digital display & video advertising, Search Engine Optimization, Analytics with Google, Email Marketing, Pay Per Click and much more. This will certainly kickstart your exciting career in the digital marketing world.

Why should I learn this certification?

This course is for anyone willing to benefit from learning the fundamentals of marketing a business online using digital marketing platforms and apps. London School of Digital Marketing collaborates with leading industry experts through their esteemed Program & Content Advisory Council (PCAC) which is made up of top digital brands and they work with us to identify current and future trends, contributing to ‘best practice’ advice, industry research and insights for professionals and guidance on our professional programs.

By providing expert reviews and recommendations on a regular basis, the PCAC ensures that prospective participants possess the most up to date skills, core competencies and knowledge needed to thrive in their digital careers.

The course focuses on a number of specialisms including content marketing, principles of social media, content engagement, leveraging paid and owned media to reach target audience including reporting on analytics on all social media platforms.

This certification is recommended for professionals and individuals who are responsible for the planning, execution and management of social media campaigns. It is for social media specialists, executives or similarly any individual who would like to enhance their digital marketing knowledge in this area.

Will a Digital Marketing Certification Get Me a Job?

A digital marketing certification should help you get a job, depending of course on your other professional experience, your educational background, and the soft skills you bring to the table.

To an employer, a digital marketing certification will validate that you are trained on the most current possible digital marketing strategy, tools, methodologies, and best practices. Your certification will also indicate that you have experience in all the various forms of marketing that would likely be required by a marketing job, including content marketing, email marketing, search media advertising, social media marketing, successful video marketing strategy, and more.

If you have no professional experience, a digital marketing certification should be enough on its own to get you a digital marketing internship or entry-level job. Learning the fundamentals of digital marketing can also be valuable in related fields such as design, product, or web development, so a digital marketing certification could potentially help get you a job even if marketing is not your primary professional focus.

What kind of jobs can this Digital Marketing bootcamp get me?

The world wide web has revolutionised the wat us as people and business communicate. But most importantly, how businesses and people raise awareness of their products, services and tell their stories. So when it comes to When it comes to building brands and influencing perceptions and marketing online, a London School of Digital Marketing Professional Diploma in Digital Marketing can open career doors for you.

Digital Marketers work across all industries that need to communicate digitally, which means there is a lot of variety when it comes to a digital marketing career. Here are some common digital marketing jobs you may consider:

  • Marketing Coordinator
  • Marketing Manager
  • Marketing Specialist
  • Marketing Communications Manager
  • Marketing Communications Specialist
  • Affiliate Marketing Manager
  • Community Manager
  • Social Media Manager
  • Social Media Strategist
  • Brand Manager
  • Brand Strategist
  • Content Manager
  • Content Specialist
  • Content Strategist
  • SEM Specialist
  • SEO Manager
  • SEO Specialist
  • Email Developer
  • Content Writer
  • Digital Marketing Manager
  • Digital Strategist
  • Paid Search Manager
  • Pay-Per-Click Manager
  • SEM Manager
  • Email Marketing Strategist
  • Email Operations Manager
  • Corporate Communications Manager

Please note this is not an exhaustive list but rather an example of the roles a professional diploma certified digital marketing professional can apply for.